FAQ

Frequently Asked Questions

What material is the best value?

Red Oak and Poplar trees are plentiful in the United States and are the most commonly used material with interior wood products. The higher the availability in material, the lower the cost. Designed Stairs manufactures and stocks a wide variety of Red Oak and Poplar stair parts. Therefore Red Oak or Poplar are your best values.

Why is Red Oak so much less than White Oak?

Red Oak trees are plentiful in the US. Designed Stairs manufactures and stocks oak parts in high quantity, therefore those will cost less. White Oak and many other hardwood species cost more, and when your parts are custom made per order, the lower quantity and more machine set ups will increase the cost.

What styles are popular now, and a good value?

What do you need to give me a quote?

If you have plan, please forward that plan to us. We will take off that plan the entire stair well(s) from the basement to the top. Even if you do not want us to bid the basement stair, we like to see it for well size.

If you are remodeling and do not have a print, please take photos of your current space and e-mail us what you want to do in that space.

Do you build your stairs off the print, or are site dimensions taken?

We design and build off site dimensions. In the greater Chicago area, we field measure the job-site ourselves. Outside of Chicago, we provide a framing form for you to fill out with actual field dimensions. Special arrangements can be made for field measures by Designed Stairs Technicians, depending on your location and budget.

When should I order my stair?

Start the process early so that we can help you prepare. From the time we have field measurements and payment arranged, you should allow 6 weeks for fabrication. (See the construction schedule for a detailed timeline.)

When should stairs be installed?

Ideally you should install after the drywall is taped and primed, and before finished flooring goes in. Installation may make some nicks in your drywall, but nothing that can't be covered by your painters in their final painting. This allows your finished flooring to butt-up to the stair trim. (See the construction schedule for a detailed timeline.)

Can I install my flooring before the stair?

We recommend you wait until after your stair is installed to install your flooring. You can install your flooring before the stair, but the flooring may need to be cut back. If it's prefinished, you risk damage of the finish.

Do you finish stairs?

We don't do any finishing. Stairs come unfinished and should remain unfinished until installation is complete. Stairs will have been sanded to a level ready for finishing. For more information, go to Finishing Your Staircase in the Resources section .

What kind of clean up should I expect after the install?

Our installers will pick up their scrap and put it in a box for your disposal. If you would like them to place it somewhere specific, just ask them and they will be happy to.

Construction of a stair on site is a major construction project. You should plan on dust and protect/move anything delicate or valuable that you don't want to expose to dust or damage.

Will you haul away my old stair when you remove it?

Hauling away debris is an optional service we offer. If you did not purchase that, then our installers will stack your old material for you to discard.

How long should I wait to finish my stair? Does the wood need to acclimate to the site?

You should seal wood immediately to retard wood movement and protect your stair from exposure to elements and damage.

Will Designed Stairs provide nosing or should the flooring company provide nosing?

Nosing is required anywhere there is balustrade or newels. Typically, nosing from a flooring company has a shorter overhang and does not have the space for trim under it. Typical floor nosing overhangs 1-1/4”, whereas Designed Stairs nosing overhangs 1-3/4” to allow for trim under the nosing. This includes apron and cove. Designed Stairs provides all of the nosing where there is balustrade or newels so that the nosing and trim will match the stair style. i.e., If the stair has square-nosed treads and square cove, the nosing, apron, and cove would also be square to match.

How far back will your nosing sit, so I can stop the flooring there to butt up to your nosing?

We have several different nosing sizes for different situations, so we can’t give you one number. Our Tech can give you more info, but we do not recommend installing flooring to butt up to the nosing before the stair is installed, as the joints will not be as tight when you install flooring first.

Can I get your nosing installed early so the flooring company can install it with the flooring?

Any nosing that incorporates newels needs to be installed with the stair. Our installation process starts with the newels going in first. The nosing is cut to fit the newels.

Can my flooring company run their hardwood to the edge of the stair well opening?

Yes. If this is done, we will lay our nosing on top of the flooring. If you want us to cut out the flooring to have it flush, there will be additional labor charges.

Does flooring butt up to the first riser?

No. We need to know how thick your flooring will be, then we raise the riser to allow the flooring to be slid under the first riser. This way each riser is consistent throughout your entire stair. We recommend installing flooring after the stair is installed.

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